Since the introduction of the Property Practitioners Act, 22 of 2019, consumers are better protected, but it remains essential to do your own due diligence. Use this checklist to select a property practitioner who is compliant, competent, and trustworthy.
Before engaging any property practitioner, confirm that they are registered with the Property Practitioners Regulatory Authority (PPRA).
Checklist:
Ask for their PPRA registration number
Verify the registration on the PPRA website
Confirm that the registration is current and valid
It is illegal for anyone to operate as a property practitioner in South Africa without PPRA registration.
A Fidelity Fund Certificate (FFC) is mandatory and protects consumers if a practitioner misappropriates trust money.
Checklist:
No FFC = No legal right to earn commission.
Under South African law, property practitioners must meet minimum education and training requirements.
Checklist:
Ask whether they have:
Enquire about:
A well-trained practitioner is more likely to understand contracts, compliance, and your rights.
A good property practitioner should be an expert in your specific area, not just property in general.
Checklist:
Can they explain:
Recent sales or rentals in the area?
Average price per square metre?
Market trends (buyer’s vs seller’s market)?
Do they understand:
Local insight leads to realistic pricing and faster transactions.
Experience matters—especially with complex transactions.
Checklist:
Ask:
Request:
References from recent clients
Testimonials or online reviews. Look for consistency, not just years in the industry.
Never sign anything you don’t fully understand.
Checklist:
A transparent practitioner will explain every clause before you sign.
Your property practitioner should keep you informed and act in your best interests.
Checklist:
Are they:
Do they:
Provide regular feedback?
Set realistic expectations?
Disclose conflicts of interest?
Professional conduct builds trust and avoids disputes.
A compliant practitioner protects you legally.
Checklist:
Do they:
Provide mandatory disclosure forms?
Explain your consumer rights.
Handle trust funds correctly?
Are contracts:
Up to date?
Legally compliant?
Clearly explained?
Compliance is not optional—it’s a legal requirement.
Even if all the boxes are ticked, trust matters.
Checklist:
Do you feel:
Pressured to make decisions?
Uncomfortable with vague answers?
Rushed into signing documents?
If something feels off, it probably is.
Before appointing a property practitioner in South Africa, ensure they:
✔ Are registered with the PPRA
✔ Hold a valid Fidelity Fund Certificate
✔ Meet education and training requirements
✔ Know your local market well
✔ Have a proven track record
✔ Are transparent about fees and mandates
✔ Communicate clearly and professionally
✔ Comply with the Property Practitioners Act
A property transaction is often one of the biggest financial decisions you’ll ever make. Taking the time to carefully select the right property practitioner protects your investment, your peace of mind, and your legal rights.
If you’d like, I can also:
Adapt this article for estate agency marketing
Turn it into a client-facing checklist PDF
Simplify it for first-time buyers or tenants
Localise it further for urban vs rural markets